Last updated: March 28, 2026
FastFix Pro ("we," "us," "our") operates the fastfixpro.app platform — a customer relationship management tool for home service and construction businesses. Our platform is accessed via company-specific subdomains (e.g., yourcompany.fastfixpro.app).
Account Information: When you sign up, we collect your company name, name, email address, and password.
Client Data: Our customers store their clients' names, email addresses, phone numbers, and addresses within our platform. This data is owned by and controlled by the business account holder.
Usage Data: We collect server logs, page views, and feature usage to improve the platform.
Payment Data: Payment processing is handled by Stripe. We do not store credit card numbers.
We do not sell personal data. We share data only with:
SMS messages are sent only to individuals who have provided prior express consent. Recipients may opt out at any time by replying STOP to any message. Standard message and data rates may apply. Message frequency varies by account activity.
We send emails on behalf of our customers (invoice reminders, proposals, etc.). Every automated email includes an unsubscribe link. Opt-out requests are processed immediately. Transactional emails (payment confirmations, signed contracts) are exempt from opt-out.
Account data is retained for as long as the account is active. When an account is deactivated or deleted, associated data is removed within 90 days. Backups may persist for up to 30 additional days.
You may request access to, correction of, or deletion of your personal data by emailing privacy@fastfixpro.app. If you are an end customer of one of our platform users, please contact that business directly — they are the data controller for your information.
We use industry-standard measures including encrypted connections (TLS), hashed passwords, and role-based access controls. Data is hosted on Railway with automated backups.
For privacy-related questions: privacy@fastfixpro.app